CHAMPCAR/CART: Refunds for Texas CART race

FORT WORTH-DALLAS (May 4, 2001) - Texas Motor Speedway today announced it would begin giving refunds by mail to ticket holders who purchased tickets to last Sunday's CART FedEx Championship Series event. "Texas Motor Speedway will immediately ...

FORT WORTH-DALLAS (May 4, 2001) - Texas Motor Speedway today announced it would begin giving refunds by mail to ticket holders who purchased tickets to last Sunday's CART FedEx Championship Series event.

"Texas Motor Speedway will immediately begin offering full refunds to fans by mail," said speedway general manager Eddie Gossage. "The fans have been patient but have rightfully expected an answer.

"We hope to resolve multiple issues with CART in the days ahead," said Gossage. "There has been no final determination as to whether the event has been postponed or cancelled, but the fans deserve an immediate refund."

CART postponed the event that was to be held Sunday, April 29. The CART announcement came just two hours prior to race start. The speedway will immediately begin offering full refunds by mail. Refunds are not available in person at the speedway ticket office.

PSL and Season Ticket holders will be contacted by the speedway via mail, stating the account of the ticket holder of record has been credited for their CART tickets. PSL and Season Ticket holders may choose to have their credit issued in the form of a refund or as a credit for future speedway events, including their 2002 season ticket package. It is not necessary for PSL and Season Ticket holders to return their tickets.

Any individual tickets - not Season Tickets - purchased through the Texas Motor Speedway Ticket Office must be returned via mail by June 30, 2001 to: Texas Motor Speedway, P.O. Box 901092, Fort Worth, TX, 76101-2092. Ticket holders will receive credit back to their credit card or a check for cash transactions. Due to the volume, fans should allow 30 days for processing.

Fans who purchased tickets through Ticketmaster by phone or via website will automatically have their credit cards credited for the cost of the tickets and per ticket charge. Those who purchased tickets over the counter at Ticketmaster outlets, including Foley's, Fiesta and Kroger, should return to those locations with their tickets for a refund that will be given in the same manner as the tickets were paid for.

The deadline for all ticket refunds is June 30, 2001.

Refund Procedures for the Firestone Firehawk 600, presented by Pioneer CART FedEx Championship Series Race

There are three different types of ticket purchases.
1. Season Tickets.
2. Texas Motor Speedway Ticket Office Individual Sales.
3. Ticketmaster Individual Sales.

1. Season Tickets:
PSL and Season Ticket holders will be contacted by the speedway via mail, stating the account of the ticket holder of record has been credited for their CART tickets. PSL and Season Ticket holders may choose to have their credit issued in the form of a refund or as a credit for future speedway events, including their 2002 season ticket package. It is not necessary for PSL and Season Ticket holders to return their tickets.

2. Individual Sales - Speedway Ticket Office
Any individual tickets -- not Season Tickets -- purchased through the Texas Motor Speedway Ticket Office must be returned via mail by June 30, 2001 to the following address:

Texas Motor Speedway P.O. Box 901092 Ft. Worth, TX 76101-2092

* Please include name, return address and daytime phone number!

For tickets purchased with a credit card, the credit card account will be credited for the refund amount. Refund checks will be issued to ticket buyers who paid by check or cash. All refunds will be processed within 30 days of receipt of tickets.

3. Individual Sales - Ticketmaster
For any tickets purchased over the phone or via the internet from Ticketmaster, automatic refunds for the cost of the tickets, along with the per ticket charge, will be credited to the ticket buyer's credit card. It is not necessary for ticket buyers to return the tickets in this case.

For any tickets purchased from a Ticketmaster outlet (Foley's, Fiesta or Kroger), the customer will be directed to return to the point of purchase with the tickets, and the refund will be handled in person with the payment in the same manner as the tickets were paid for. All tickets bought from Ticketmaster outlets must also be returned by June 30, 2001.

For more information, contact the Texas Motor Speedway Ticket Office at (817) 215-8500.

-TMS

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Series Automotive , IndyCar